Tuesday August 22 4:30 PM Brian Smith (BPC)
That works! Let's meet here: : https://meet.google.com/zap-artc-dmb
Brian Smith / Charlie Ruddy (Foundation Tennis)
Tuesday, August22 · 4:30 ? 5:20pm
Time zone: America/New_York
Google Meet joining info
Video call link: https://meet.google.com/zap-artc-dmb
Or dial: ?(US) +1 832-271-3162 PIN: ?829 860 861#
More phone numbers: https://tel.meet/zap-artc-dmb?pin=7019032497872
_____________________________________________
From: BPC Operations
Sent: Monday, August 21, 2023 6:20 PM
To: Charlie Ruddy
Subject: Re: Open from 2:30PM pm Monday August 21 - I booked this time tentatively for you
Wow, sorry, for some reason I had it on my calendar for tomorrow. I'm an idiot. I can do 430p tomorrow.
On Mon, Aug 21, 2023 at 5:57?PM Charlie Ruddy <charlie@foundationtennis.com> wrote:
HI Brian ? we missed on this today? I am booked pretty tight tomorrow but I could meet tomorrow after 4PM (the later the betterfor me).
Sincerely,
Charlie Ruddy
Founder
Foundation Sports Systems
617-981-6890 (direct/ voice / text)
617-431-6777 (support 8AM-8PM seven days a week)
From: BPC Operations <operations@brooklinepaddle.com>
Sent: Monday, August 21, 2023 5:51 PM
To: Charlie Ruddy <charlie@foundationtennis.com>
Subject: Re: Open from 2:30PM pm Monday August 21 - I booked this time tentatively for you
Charlie, I have a 2p. I should be good by 230p but slight chance it may need to be 245p. OK?
Best,
Brian
On Mon, Aug 21, 2023 at 10:20?AM Charlie Ruddy <charlie@foundationtennis.com> wrote:
Hi Brian,
I am now booked until 2:30. I will hold 2:30-3:30 for you. Please let me know if you can make that time.
If so, let's meet here: https://meet.google.com/zpt-tuja-mck
Brian Smith / BPC Operations / Foundation Tennis
Monday, August 21 · 2:30 ? 3:30pm
Time zone: America/New_York
Google Meet joining info
Video call link: https://meet.google.com/zpt-tuja-mck
Or dial: ?(US) +1 317-743-0467 PIN: ?529 609 513#
More phone numbers: https://tel.meet/zpt-tuja-mck?pin=3445367947192
Sincerely,
Charlie Ruddy
Founder
Foundation Sports Systems
617-981-6890 (direct/ voice / text)
617-431-6777 (support 8AM-8PM seven days a week)
_____________________________________________
From: BPC Operations <operations@brooklinepaddle.com>
Sent: Saturday, August 19, 2023 11:52 AM
To: Charlie Ruddy <charlie@foundationtennis.com>
Subject: Re: Foundation Tennis Systems status update Friday April 7and Saturday April 8
Hi Charlie,
I'm open Monday afternoon if you have time?
Best,
Brian
On Fri, Aug 18, 2023 at 9:46?PM Charlie Ruddy <charlie@foundationtennis.com> wrote:
Hi Brian. Absolutely! How's your schedule? I am pretty flexible next weekand on Saturday afternoon this weekend.
Sent from Samsung Galaxy smartphone.
Get Outlook for Android
________________________________
From: BPC Operations <operations@brooklinepaddle.com>
Sent: Friday, August 18, 2023 2:47:42 PM
To: Charlie Ruddy <charlie@foundationtennis.com>
Subject: Re: Foundation Tennis Systems status update Friday April 7 and Saturday April 8
HI Charlie,
Might you have time to connect. Ian has left his ops position and I am taking it over or at least trying! I was wondering if we could talk about the user flow and see what else may be possible?
Thank you,
Brian Smith
617.797.5051
On Sat, Apr 8, 2023 at 2:50?PM Charlie Ruddy <charlie@foundationtennis.com> wrote:
[Foundation Tennis]
Dear Ian,
Youmay have been affected by the recent systems failure yesterday, or the current app outage that we are experiencing right now.
I want to let you know that we are aware of the situation and applying all resources to rectify the problem.
Currently all web services, the admin foundationtennis site and all customer web sites are operating as expected. The PlayTennis,PlayTennisConnect and branded apps are not online right now.
I do not have a thorough diagnosis of the probelm yet, so I do not have a solution at this moment. However, we are working on this right now and will keep you advised of updates and progress as I have it available.
Thank you for your patience.
Sincerely,
Charlie Ruddy
Founder and CEO
FoundationSports Systems
617.981.6890 direct
Foundation Tennis
132 Chief Justice Cushing Hwy., Cohasset, MA 02025
(617) 981-6890
www.foundationtennis.com
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