Open from 2:30PM pm Monday August 21 - I booked this time tentatively for you
Hi Brian,
I am now booked until 2:30. I will hold 2:30-3:30 for you. Please let me know if you can make that time.
If so, let'smeet here: https://meet.google.com/zpt-tuja-mck
Brian Smith / BPC Operations / Foundation Tennis
Monday, August 21 · 2:30 ? 3:30pm
Time zone: America/New_York
Google Meet joining info
Video call link: https://meet.google.com/zpt-tuja-mck
Or dial: ?(US) +1 317-743-0467 PIN: ?529 609 513#
More phone numbers: https://tel.meet/zpt-tuja-mck?pin=3445367947192
Sincerely,
Charlie Ruddy
Founder
Foundation Sports Systems
617-981-6890 (direct/ voice / text)
617-431-6777 (support 8AM-8PM seven days a week)
_____________________________________________
From: BPC Operations
Sent: Saturday, August 19, 2023 11:52 AM
To: Charlie Ruddy
Subject: Re: Foundation Tennis Systems status update Friday April 7 and Saturday April 8
Hi Charlie,
I'm open Monday afternoon if you have time?
Best,
Brian
On Fri, Aug 18, 2023 at 9:46?PM Charlie Ruddy <charlie@foundationtennis.com> wrote:
Hi Brian. Absolutely! How's your schedule? I am pretty flexible next week and on Saturday afternoon this weekend.
Sent from Samsung Galaxysmartphone.
Get Outlook for Android
________________________________
From: BPC Operations <operations@brooklinepaddle.com>
Sent: Friday, August 18, 2023 2:47:42 PM
To: Charlie Ruddy <charlie@foundationtennis.com>
Subject: Re: Foundation Tennis Systems status update Friday April 7 and Saturday April 8
HI Charlie,
Might you have time toconnect. Ian has left his ops position and I am taking it over or at leasttrying! I was wondering if we could talk about the user flow and see what else may be possible?
Thank you,
Brian Smith
617.797.5051
On Sat, Apr 8, 2023 at 2:50?PM Charlie Ruddy <charlie@foundationtennis.com> wrote:
[Foundation Tennis]
Dear Ian,n
You may have been affected by the recent systems failure yesterday, orthe current app outage that we are experiencing right now.
I want to let you know that we are aware of the situation and applying all resources torectify the problem.
Currently all web services, the admin foundationtennis site and all customer web sites are operating as expected. The PlayTennis, PlayTennisConnect and branded apps are not online right now.
I do not have a thorough diagnosis of the probelm yet, so I do not have a solution at this moment. However, we are working on this right now and will keep you advised of updates and progress as I have it available.
Thank you for your patience.
Sincerely,
Charlie Ruddy
Founder and CEO
Foundation Sports Systems
617.981.6890 direct
Foundation Tennis
132 Chief Justice Cushing Hwy., Cohasset, MA 02025
(617) 981-6890
www.foundationtennis.com
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